Effective Date: December 22, 2025
At Royal Musk, we value your satisfaction and aim to provide high-quality products. This Return & Refund Policy outlines the procedures for returns, exchanges, and refunds.
1. Returns
- You may request a return within 7 days of receiving your order.
- Products must be unused, in original packaging, and in the same condition as delivered.
- Returns due to damage, defect, or incorrect shipment will be fully covered by us.
2. Refunds
- Once your return is received and inspected, we will notify you via email regarding your refund approval.
- Approved refunds will be processed within 7-10 business days to your original payment method.
- Shipping charges are non-refundable, unless the return is due to a defect or error on our part.
3. Exchanges
- Exchanges are available for products of equal value.
- If you wish to exchange a product, please contact our support team at info@mustaqeeemindustries.com or +923453322330 to initiate the process.
4. Non-Returnable Items
- Opened or used products that are not defective.
- Products damaged due to misuse, negligence, or improper storage.
5. How to Request a Return or Refund
- Contact us within 7 days of delivery with your order number and reason for return.
- Pack the product securely in its original packaging.
- Ship it back to our address (details will be provided by our support team).
- Once received and approved, we will process your refund or exchange.